Saturday, 27 October 2012

Technology Friendly


Looking back on the history of electronic communication, technology today has improved at a rapid pace from just 200 years ago with the first invention of the telegraph by Samuel Morse (Bellis, n.d.). The many mediums of media today originated from a single telegraph which then branched out to many forms such as the telephone, the internet, the radio, television and so forth. This makes many aspects easier in terms of advertising, promoting, sharing and informing information and it also cuts the costs of paper.

New communication technology may provide a huge benefit to society with the reduction in cost, speed of communication and the expanded connectivity. However, many still find it hard to adapt to the quick changes and has not fully come to accept it (Miller, 2012). Although these new forms of technology are detested, many still use it in a form of their identity such as an online self blog instead of a personal diary. Technology does not replace the existing social information processes but it has displayed how it is instilling with the evolution of culture. These different forms of communication media is divided to:

1.       Rich model: Whereby informing is straight forward to prevent misunderstanding of misinterpretations

2.       Social Information Processing Model: Other peers may influence and affect one’s media usage with opinions, past experience, differences and etc

3.       Dual Capacity Model: Carrying both media richness and symbol carrying capacity to use the most appropriate method of communication.



Plantronics office is a perfect example with the implementation of three new communication devices to enable impromptu meetings immediately with its Bluetooth speakerphone, Bluetooth USB headphones and the award-winning Voyager Legend UC Headset. Communication within the office is now on the go and employees can even work with flexibility.





Reference:

Bellis, M n.d., ‘The History of the Electric Telegraph and Telegraphy,’ About.com, viewed 28th October 2012, <http://inventors.about.com/od/tstartinventions/a/telegraph.htm>

Johannesburg, 2012, ‘Around the office or out in the field, Plantronics delivers three new communication tools,’ ITWeb, viewed 28th October 2012, <http://www.itweb.co.za/index.php?

Miller, K 2012, Organizational Communication: Approaches and Processes, Lyn Uhl, Canada

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